What types of machines can your digital event capture system monitor?
Our system connects to virtually any machine found in manufacturing spaces—including CNC machines, stamping machines, presses, injection molders, lathes, mills, and assembly stations. We support modern CNCs through plug-and-play ethernet/WiFi connections, and legacy devices through serial communications or PLCs. Our platform supports all major protocols including MTConnect, OPC UA, Fanuc Focas, HAAS MNET, and Mazak Mazatrol.
How does automated event capture eliminate manual data entry?
Our system connects directly to your machines and automatically records every production event, state change, and downtime incident in real-time without operator intervention. Combined with our intuitive Shop Floor Interface for operator inputs (like scrap counts or reason codes), we capture complete production data automatically and push it directly to your ERP/MES systems, eliminating paperwork and manual data entry errors.
Can your system integrate with our existing ERP or MES software?
Yes, our platform features seamless bi-directional integration with major enterprise systems including SAP and Oracle. Our Open API enables real-time data synchronization between shop floor and front office systems, eliminating data lag and increasing ERP accuracy by replacing manual entry with automated real-time capture from machines and operators.
How quickly can we see ROI from implementing digital event capture?
Most customers see immediate benefits from increased visibility and reduced downtime. Typical ROI is realized within 6-12 months through reduced machine idle time, improved OEE, elimination of manual data collection labor, better production forecasting, and data-driven optimization of operations. Our unlimited client access model with no additional licensing fees accelerates payback.
What training and support do you provide during implementation?
We provide comprehensive onsite installation, hands-on operator and manager training, and ongoing USA-based technical support. Our experienced team works closely with you to ensure seamless integration with your existing systems and processes. We offer phone and email support during business hours (Monday-Friday, 8AM-4:30PM EST), plus extensive documentation and video resources.
Is your event capture system secure and compliant with industry standards?
Yes, our system runs on a secure cloud platform with highly customizable user permissions and Active Directory integration. We're compliant with quality and defense standards including ISO 9000 and CMMC (Cybersecurity Maturity Model Certification). Our per-machine event logging and device connectivity history provide complete audit trails for compliance requirements.
How does your system handle wireless connectivity on the shop floor?
We pioneered wireless DNC technology—developing the world's first wireless DNC connection in 2001. Our wireless solutions provide reliable shop floor connectivity without cabling infrastructure, using industrial-grade wireless adapters designed specifically for manufacturing environments. For customers preferring wired connections, we fully support ethernet-based deployments as well.
What makes Excellerant different from other monitoring solutions?
Our 30 years of machine tool networking experience, proven universal connectivity for any machine brand or age, unlimited client access with no per-user fees, USA-based technical support team, and simplified approach to IIoT implementation set us apart. We're first-to-market pioneers who understand manufacturing challenges and deliver practical, proven solutions that work in real production environments.