What types of machines can your real-time monitoring system connect to?
Our universal connectivity solution works with virtually any machine found in manufacturing spaces—CNC machines, stamping machines, presses, injection molders, lathes, mills, and assembly stations. Modern CNCs connect via simple plug-and-play ethernet or WiFi, while legacy equipment connects through serial communications or by adding PLCs as intermediary devices. We support all major protocols including MTConnect, OPC UA, Fanuc Focas, HAAS MNET, and Mazak Mazatrol.
How quickly can we implement a real-time monitoring system?
Implementation time varies based on shop size and equipment mix, but most installations are operational within days rather than weeks. Modern CNCs with ethernet connectivity can often be configured in hours. Our browser-based platform requires only a single server install with unlimited client access, eliminating lengthy software deployments. Our experienced technical team handles the entire integration process, minimizing disruption to your production schedule.
What kind of alerts and notifications does the system provide?
Our smart alert system provides customizable real-time notifications for machine downtime, production delays, quality issues, preventative maintenance needs, and threats to planned production levels. Alerts can be delivered via mobile app, email, or on-site displays, and can be configured to notify specific team members based on the issue type. The predictive rule engine incorporates machine data into analytics to provide proactive warnings before problems impact production.
Can your monitoring system integrate with our existing ERP or MES software?
Yes, our platform features seamless bi-directional data synchronization with enterprise systems including SAP, Oracle, and other major ERP/MES platforms. The Open API enables real-time data exchange, eliminating manual data entry and ensuring your business systems always reflect current shop floor reality. This integration enhances existing system accuracy and unlocks the full potential of your ERP/MES investment.
How does real-time monitoring improve Overall Equipment Effectiveness (OEE)?
Our OEE monitoring continuously calculates availability, performance, and quality metrics for each machine, providing granular insights by shift and job. By tracking actual vs. expected output in real-time, you can quickly identify and address performance gaps, reduce downtime, minimize defects, and optimize cycle times. Historical analytics enable run-to-run comparisons that reveal long-term improvement opportunities and help build a culture of continuous performance enhancement.
What happens to our data? Is it secure?
Your data runs on our secure cloud platform with enterprise-grade security measures. We maintain compliance with quality and defense standards including ISO 9000 and CMMC (Cybersecurity Maturity Model Certification). The platform features highly customizable user permissions and Active Directory integration to ensure data remains secure and accessible only to authorized personnel. Data is encrypted in transit and at rest, with regular backups and disaster recovery protocols.
Do we need IT expertise to use and maintain the system?
No specialized IT expertise is required. Our solution is designed to ease the strain on IT departments with a single hardware set that requires no advanced networking knowledge. The browser-based interface scales to any device size—desktop, tablet, or mobile—with a streamlined, touch-accessible user experience that operators find intuitive. Our USA-based technical support team provides expert assistance whenever you need help.
How much does a real-time monitoring and alert system cost?
Pricing varies based on the number of machines, specific features required, and integration complexity. We offer scalable solutions for manufacturing facilities of all sizes. Unlike many competitors, we provide unlimited client access with no additional licensing fees, allowing you to add users and displays as your needs grow. Contact our team for a customized quote based on your specific requirements and to learn about potential ROI from reduced downtime and improved efficiency.