What types of machines can the job tracking software connect to?
Our software connects to virtually any machine found in manufacturing spaces—CNC machines, stamping machines, presses, injection molders, lathes, mills, and assembly stations. We support both modern CNCs through standard ethernet/WiFi and legacy devices through serial communications or PLCs, regardless of brand, protocol, or age.
How does the software track job progress in real-time?
The system automatically collects data directly from machine controls and operator inputs through our Shop Floor Interface. It monitors part counts, cycle times, machine status, and operator-reported information, providing instant visibility into job progress, completion forecasts, and production performance without manual data entry.
Can the software integrate with our existing ERP or MES system?
Yes, our platform features seamless bi-directional data synchronization with major enterprise software platforms including SAP and Oracle. The Open API enables real-time data exchange, eliminating data lag and ensuring your business systems always reflect current shop floor reality.
How does the downtime tracking feature work?
Downtime is recorded automatically when machines stop producing. Operators can quickly categorize the reason using our one-tap interface, or the system automatically logs fault codes and error conditions. The platform then provides powerful analytics to identify patterns and root causes, enabling data-driven decisions to reduce unplanned downtime.
What kind of analytics and reporting does the software provide?
The platform delivers comprehensive analytics including real-time OEE metrics, detailed part counts and cycle times, machine utilization reports, state charts showing productive vs. idle time, and historical comparisons (run-to-run, week-to-week, year-to-year). All data is accessible through intuitive dashboards on any device.
How difficult is the software to implement and use?
Implementation is streamlined with our USA-based technical team guiding installation and training. The browser-based platform requires only a single server install with no client installations needed. The modern, touch-accessible interface is designed for ease of use on shop floor tablets and office computers alike, with unlimited client access included.
Can operators access the system from the shop floor?
Yes, our Shop Floor Interface is specifically designed for operators with tablet-optimized, touch-friendly controls. Operators can track job progress, report part quantities, signal completion, communicate via integrated chat, and view daily progress—all from rugged devices positioned at their workstations.
What kind of support and training is provided?
Excellerant provides comprehensive support through our USA-based technical team in Connecticut. We offer expert installation assistance, thorough operator and manager training, and ongoing technical support. Our team's combined 30 years of machine tool networking experience ensures you receive knowledgeable assistance whenever needed.